Refund policy

Returns & Exchanges

At Happy Hatti, each piece is thoughtfully curated, and we take great care in every order. While we do not offer refunds, we are happy to assist with exchanges or store credit under the guidelines below.

Exchange & Store Credit Eligibility

• Exchanges or store credit are available within 15 days of purchase
• Items must be unworn, unused, and returned in original condition
• Original tags, packaging, and proof of purchase are required

To request an exchange, please contact us at info@happyhatti.com.

Once an exchange is approved:

• Return shipping costs are the customer’s responsibility
• We are unable to accept responsibility for lost, delayed, or damaged packages during transit
• Items damaged in transit are not eligible for exchange or store credit

Damages & Order Issues

We kindly ask that you inspect your order upon arrival.

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@happyhatti.com so we can review the issue and assist you promptly.

Final Sale Items

The following items are considered final sale and are not eligible for return, exchange, or store credit:

• Sale items
• Gift cards

Exchanges Made Simple

For the quickest service, we recommend:

• Initiating your exchange request within the 15-day window
• Once approved, placing a separate order for your desired item

This allows us to ensure availability and faster processing.

Refund Policy

We maintain a strict no-refund policy.

All purchases qualify for exchange or store credit only, subject to the conditions outlined above.

Policy Coverage

This policy applies to all Happy Hatti purchases, including:

• In-store
• Online
• Pop-ups
• Marketplaces
• Any other sales channels

No exceptions apply.

For any questions or assistance, please contact us at info@happyhatti.com — we’re always happy to help.